BtoB / BtoC distribution
Omnichannel distribution
E-commerce is still experiencing strong growth, and must constantly adapt to reinvent its Supply Chain business model.
As for the traditional distribution sector, whether BtoC or BtoB, it has been adapting to the intensive development of e-commerce for over 15 years.
Today, improving customer service requires an offer where the customer can place an order via any order-taking channel, and can be delivered via any physical distribution channel.
New distribution concepts destabilize producer/distributor supply chains
This is an unprecedented revolution. Retailers are multiplying new concepts (drive, omnichannel, click and collect, etc.) and deploying them, all the while asserting their strengths in this struggle to maintain margins (proximity, customer service).
In this revolution in consumption patterns, the Supply Chain plays an essential role in differentiating retailers:
- How can we ensure that different sales methods coexist within a physical network, and make synergies work? What network organization is best suited to this gradual digitalization?
- What technical and organizational changes are expected in the supply chain and logistics functions?
- What new logistical role can retail outlets play?
Distribution model transformation projects
Our experience and intimate knowledge of the different stages of a logistics operation enable us to support our customers in this transformation, which adds complexity to more traditional projects.
- Digital Supply Chain Transformation
- Logistics master plan (optimizing customer service, costs, fixed assets and green supply chain footprint)
- Reduce processing and delivery times
- Lower transport costs
- Warehouse logistics optimization
- Point-of-sale logistics clearance
- Implementing omnichannel
