Operations management

Operations are where good design, good planning and good management crystallize… Or just the opposite… Operations are where the reality of customer service takes shape. And costs are no longer projected, they become real.

Needs are mainly expressed in the context of improvement projects or difficulties encountered.

• Support in managing the sometimes difficult interface between logistics service provider and customer.
• The pursuit of operational excellence in operating units: factory, warehouse, distribution center, transport operations site, etc., either by double-ordering the unit, or by working on its processes in a Lean way.
• Warehouse automation.
• Support for operational projects: starting up a new building, moving a warehouse, etc.
• The quest for greater security in the face of malicious acts.
• Setting up a Business Continuity Plan.
• Digitization of operational processes (management of truck flows within a site, guardhouse reception at large industrial sites, dispute management, etc.)